Privacy Policy and GDPR compliance

At SP Talent and Training Ltd, we are committed to maintaining the trust and confidence of visitors to our web site and the privacy policy (“Policy”) will help you understand how SP Talent and Training Ltd (“we”) use and protects the data you provide to us when you visit and use our website and hosted applications.

We reserve the right to change this policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

About General Data Protection Regulation (GDPR).

SP Talent and Training Ltd are a UK based company and us such must conform to the current GDPR legislation and directives laid down under UK and European Law.

We are committed to maintaining the trust and confidence of candidates/applicants, visitors to our web site, clients and subscribers to our newsletters and regular features. We will endeavour to gain the relevant permissions from you and give clear information about how your data might be used by us. We will also ensure that your data is stored as securely as possible and in the unlikely event that a data breach occurs we will notify you as soon as we can about any impact this may have on you or your data.

In particular, we are generally not in the business of selling, renting or trading email lists with other companies or businesses for any purposes.

Here you’ll find information on how we treat data that we collect from you.

What User Data We Collect

When you visit our website, we may collect the following types of data:

  • Your IP address.
  • Your contact information and email address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behaviour on our website.
  • Documents and personal data in support of job applications.

Why We Collect Your Data

We may collect your data for several reasons:

  • To better understand your needs and preferences.
  • To improve our services and products.
  • We use website analytics to help improve the website by understanding our users’ activities on pages.
  • To send you promotional emails containing the information we think you will find interesting or for which you have expressed an interest.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customise and improve our website according to your online behaviour.
  • To contact you and to enable and support a job application.

Changing the data we hold about you

You have the right to know about what data we hold about you and you contact me to request this information if you need to.

In most cases, you have option to change the data we hold and to change anything that you have signed up for or subscribed to. Please visit the subscriber preference page to change this.

Job Applicant Data

As part of the recruitment services we provide to clients and candidates we need to gather a relevant amount of personal information in support of your job application.

Job application information is considered specific and needed for this express purpose and we will not use the information you give us in the recruitment process for marketing purposes without your prior consent. If you complete a general registration or job application we will ask for your consent to also send you emails and updates on the latest job vacancies, offers and training courses available on our site.

When and if we forward your CV and other personal information to a client in support of a job application we will always inform you of who this is and ask if you still want to proceed before we do. We will never disclose your personal details, including your CV to anyone else without your express written permission.

All candidate ETW (eligibility to work) documents are stored securely.

All candidate data is stored in a secure database for which each member of staff has a unique and specific login. These logins are controlled by our Directors. Data in our database is stored in the cloud under secure European data protection regulations. Candidate data will be stored on our secure database for 2 years unless the candidate expressly asks for it to be removed.

Client Data (Current and Past Clients)

Primary client data is stored in a secure database for which each member of staff has a unique and specific login. Client data may also be stored in our accounting systems and Customer Relationship Management systems (CRM). These systems are hosted in the Cloud via third party providers and stored securely according to European regulations. Logins to all these systems are controlled by our Directors. Data on our database is stored in the cloud under secure European data protection regulations.

General Visitors to our Website

When someone visits and it’s related domains, websites and subdomains we often use third-party systems such as Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed and passed to Google anonymously and no personal data is sent to Google for storage including your IP address. Cookies are extensively used in this process and you can find more information on how cookies are used on this website in the Cooky Policy below.

If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Email Communication Sign Up

As part of the registration process and at other places on our website you may sign up for our e-mail marketing communications, and we collect the necessary personal information to operate this. We generally use this information to tell you about stuff you’ve said you would like to receive or that you have shown an interested in. You will be asked to consent to your email address being used for this express purpose at the point of registration and you can choose whether or not you wish to be included. You might be asked to indicate preferred information delivery options and content preferences which will allow us to email you with valid and relevant messages.

We use a third-party provider to store pertinent personal data like your email address and name and to manage and deliver our email marketing communications, and we are confident that it conforms to the strictest levels of compliance for security and privacy. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our e-mail marketing.

You can opt-out of our mailing list at any time after signing up by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at We don’t rent, trade or sell email lists with any other organisations or businesses.

Links to Other Web Sites

We use links to other websites extensively within our webpages. If you click on these links SP Talent and Training Ltd is not held responsible for your data and privacy protection on those websites and make no guarantees as to the validity, security or integrity of these sites. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of each of these websites you go to from our website.

How we use Cookies

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded by your browser and stored on your personal computer, mobile or other devices when you visit a website. Cookies can be retrieved by the originating website and other third parties on subsequent or current visits. We do not store any personal data or information in a cookie on our website (anonymous data only).

Cookies do lots of different jobs and help make the web work better by allowing us to temporarily store a small amount of information that could be used later. For example, the contents of your shopping cart, a marker of a prior website visit, remembering your site preferences and generally improving the user experience

How long can cookies be stored for?

Cookies may have many uses and thus can be stored for differing lengths of time depending on their purpose. Generally, we use many of the following:

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie itself and may be set to never delete or expire. They may be retrieved each time you visits a website that created it (a first-party cookie).

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies used on this Website

A list of all the cookies used on the Website by category is set out below.

Strictly necessary cookies

These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.

Performance cookies

These cookies collect anonymous information on the pages visited.  By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

Functionality cookies

These cookies remember choices you make to improve your experience.  By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Third-party cookies

These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.

If you have any questions please contact our Data Protection Officer – Simon Pointer.

Access to Your Personal Information

You are entitled to access the personal information that we hold about you and this can be done by written request to our Data Protection Officer – Simon Pointer – Under your Right to be Forgotten entitlement, at your request, we will remove all your data from our system.

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 13/08/2020.

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